Dealova delivers to customers in many countries worldwide. Available destinations are displayed during checkout.

Certain products or destinations may be unavailable because of local laws, carrier limitations or shipping restrictions.

Orders are generally processed within 1–3 business days. Processing may take slightly longer during weekends, holidays or periods of unusually high demand.

Estimated delivery times after shipment are:

• United States: approximately 7–15 business days
• International destinations: approximately 10–25 business days

These are estimates rather than guaranteed delivery dates. Carrier delays, customs processing, severe weather, holidays or an incorrect address can affect delivery times.

Dealova currently offers free standard shipping to eligible destinations. If a shipping charge applies, it will be displayed during checkout before payment.

Orders containing multiple products may arrive in separate packages. If this happens, you may receive more than one tracking number. You will not be charged an additional shipping fee because an order is divided into multiple packages.

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Unless these charges are collected during checkout, they are the customer’s responsibility. Dealova does not control customs charges or customs-processing times.

Once your order ships, tracking information will be sent to the email address or phone number provided during checkout.

Tracking updates may take 24–72 hours to appear after your shipping confirmation is issued. You can also use the Track Your Order page on our website.

Carriers may need 24–72 hours to scan a newly shipped package. There may also be periods without updates while an order travels between carrier facilities or countries.

If your tracking has not updated for an extended period, contact us at support@dealova.store with your order number.

Contact support@dealova.store as quickly as possible after placing your order. We will try to accommodate your request, but orders that have already entered processing or shipped may not be changed or cancelled.

Email support@dealova.store immediately with your order number and complete corrected address.

We cannot guarantee that an address can be changed after processing begins. Customers are responsible for providing an accurate and complete delivery address during checkout.

Eligible products may be returned within 30 days in accordance with our Returns and Refunds Policy.

Contact support@dealova.store before returning a product. Items sent without return authorization may not be accepted. Certain products may be ineligible because of hygiene, safety or product-condition requirements.

Contact support@dealova.store promptly and provide the following:

• Your order number
• A description of the problem
• Clear photographs of the product
• Photographs of the packaging and shipping label

Keep the product and its original packaging while we review your request.

Check around the delivery location, ask household members and neighbors, and contact the carrier using your tracking number. Carriers occasionally mark packages delivered shortly before the package actually arrives.

If the package is still missing after completing these steps, email support@dealova.store with your order number and tracking details.

Yes. Payments are processed through secure payment providers. Dealova does not directly store your complete payment-card information.

Email support@dealova.store. If your question concerns an existing purchase, include your order number so we can assist you more efficiently.